Accessibility Bug Found In Latest Update To Uber iOS App


Just a quick post to inform you about a bug introduced in today’s update to the Uber iOS app.

We received the following from Jernigan Center Executive Director Anil Lewis:

“I received this from our Uber contact:
“Our engineering team has identified a bug that will impact accessibility for blind or vision-impaired riders in iOS rider app 2.97.6, to be released on Monday.  
Unfortunately, a bug was introduced in the next version of the iOS rider app – 2.97.6 – likely to be released on Monday of next week. The bug essentially makes it more difficult, but not impossible, for voice-over enabled accessibility users to request a ride. When swiping through the accessibility elements on the app’s main screen, the user will encounter multiple extra accessibility items after cycling through the product selection slider and before reaching the “Set Pickup Location” button needed to request a ride.
This bug is recoverable by continuing to swipe past the bug indicating there are no more accessible fields.  The audio cues indicate that the user has not yet reached the end of the accessibility elements, and if they continue to swipe, they will eventually reach the anticipated accessibility elements.  It will be fixed in the following version (2.98), but it will likely be a full week after 2.97.6 before that version is out.”
We are working to ensure access to these innovative transportation options. Please let me know if you would like to participate in our Ride Sharing focus groups.
Mr. Anil Lewis, M.P.A.
Executive Director
National Federation of the Blind Jernigan Institute
200 East Wells Street at Jernigan Place
Baltimore, Maryland   21230″

Our advice is to refrain from updating at this time if you are a regular Uber customer and to monitor the App Store for the next update that was mentioned by the Uber rep.

Have a great Monday!